AMS PSR

On behalf of Department For Education , we are looking for a Service Desk Analyst Inside/Outside IR35 for a 3 months contract based Hybrid 4 days a week Central London

As a Service Desk Analyst, your main responsibilities will be:

Essential:

• the rollout of new capital assets to DfE colleagues
• onboarding new starters and building and replacing devices
• Support of new Logitech VC solution
• testing of new system functionality
• assisting with project work including device refreshes
• assisting with floor move checks after major renovation works in Sanctuary Buildings
• supporting VIP’s including Ministers and their Private OfficesA broad knowledge and interest in IT
• Experience providing 2nd line technical support in a corporate IT context

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

DE&I Commitment

CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant / commitment

CLIENT NAME guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".