AMS PSR

Basis: Permanent, Full time 36 hours per week

As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.

About the role

We are looking for a talented Product Manager to oversee one of the Commission’s most significant digital projects: the transfer and enhancement of our online voter information service. The ‘postcode lookup service’ provides voters with accurate, location - specific election information and is key to improving democratic participation. Our goal is to bring this service - which is currently provided by the Democracy Club - inhouse, utilising their existing tech stack and building on it where we need to. The Product Manager will play a critical role in this.

You will:

• Oversee all phases of the product lifecycle, from discovery to live
• Ensure seamless delivery within budget and deadlines
• Drive innovation to expand the information available to voters
• Lead and support a small team, including a senior user researcher and data coordinator

This is a high-profile and exciting role where your work will directly impact millions of voters across the UK.

About the team

You will join our Digital Communications team; a collaborative and forward-thinking group committed to delivering user-centred digital services. We value creativity, inclusivity, and continuous improvement. Working with colleagues across the organisation and external partners – particularly Democracy Club who currently run this service - you’ll help shape a service that meets both user and organisational needs.

This is the first time that the Commission is hiring a team to build a digital service, so you’ll have the opportunity - as a member of this new team - to shape how delivery works at the Electoral Commission and lead on implementing a culture of inhouse delivery.

Who we’re looking for

We’re seeking someone who combines technical expertise with strong leadership and communication skills. You’ll be comfortable managing complex projects and building relationships with diverse stakeholders.

Essential skills and experience include:

• Experience in product lifecycle management and Agile delivery
• Ability to lead and motivate teams
• Strong problem-solving and decision-making skills
• Excellent communication and stakeholder engagement abilities

Why work for us?

This is an opportunity to play a leading role in a flagship digital project that will make a real difference to democratic engagement. You’ll gain exposure to high-profile work, collaborate with experts, and develop your skills in a supportive environment.

We offer a strong total reward package, including:

• Flexible working and hybrid model (40% office minimum)
• 28 rising to 30 days annual leave + bank holidays
• Civil Service pension scheme (28.97% employer contribution)
• Study support for professional qualifications
• Ongoing learning and development opportunities
• Ride2Work, eye care vouchers and more

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

• Your name, address, phone number, email or other contact details
• Your date of birth or age
• Gender, ethnicity, nationality or other personal identifiers
• A photo of yourself
• Remove educational dates as these are a clear indication of your age
• There is no requirement to include your primary education details.

Do include:

• Your employment history including employers and dates of employment
• Explanation for gaps in your history
• Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

• Application deadline: 16th April 2026 (23:59)
• Interviews (1st stage): Week commencing 11th May 2026
• Interviews (2nd stage): TBC
• Anticipated start date: Aug 2026

Interviews may be conducted virtually via Microsoft Teams.