AMS PSR

Business Support Officer

Basis: Permanent, Full time 36 hours per week

Salary: £29,224 to £30,198 per annum

A £312 tax-free working from home allowance is also payable annually.

Location: Belfast (Hybrid – min. 2 days in office)

Benefits: Outstanding benefits including Civil Service Pension Scheme, flexible working, 28+ days holiday, and more.

About the Electoral Commission

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.

About the role

We’re looking for a highly organised and proactive Business Support Officer to join our Belfast office. Working as part of a UK‑wide Business Support Team, you will play a key role in delivering efficient, professional and consistent administrative services across the Commission. This is an exciting opportunity for someone who enjoys variety, problem solving and working collaboratively across teams.

Day to day, you will:

Provide comprehensive meeting and event support, including logistics, scheduling, attendee coordination and hosting.

Coordinate travel and accommodation arrangements, including itineraries and travel packs.

Manage the Business Support Team inbox, ensuring timely responses and well‑organised workflows.

Process financial transactions such as purchase orders, goods receipting, invoice checks and expense submissions.

Provide diary management and act as a first point of contact for the Head of the Electoral Commission Northern Ireland.

Produce, format and circulate documents, supporting high‑quality written communication across the organisation.

Support records management and information handling, ensuring compliance with Commission guidance.

Assist with induction activities for new Belfast‑based staff.

Contribute to Belfast office operations, including occasional facilities support.

About the team

Work collaboratively with the London Business Support Team, NI Head of Office, Executive Support Officers, Finance, Facilities and colleagues across UK offices. Build professional relationships to coordinate logistics, support information management, and ensure consistent Commission-wide administrative delivery. 

You will bring:

Experience delivering broad administrative support, including accurate document production and minute‑taking.

Experience coordinating meetings, events and visitor arrangements.

Experience organising national and international travel.

Experience in financial administration processes (e.g., POs, invoicing, expenses, GPC).

Strong communication and relationship‑building skills.

Ability to manage enquiries professionally and provide effective diary management.

Strong IT capability (Outlook, Word, Excel, PowerPoint, databases).

Ability to multitask, prioritise work and pay high attention to detail.

Why work for us?

We offer a strong total reward package, including:

Flexible working and hybrid model (40% office minimum)

28 rising to 30 days annual leave + bank holidays

Civil Service pension scheme (28.97% employer contribution)

Study support for professional qualifications

Ongoing learning and development opportunities

Ride2Work, eye care vouchers and more

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

Your name, address, phone number, email or other contact details

Your date of birth or age

Gender, ethnicity, nationality or other personal identifiers

A photo of yourself

Remove educational dates as these are a clear indication of your age

There is no requirement to include your primary education details.

Do include:

Your employment history including employers and dates of employment

Explanation for gaps in your history

Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

Application deadline: Sunday 22nd February (23:59)

Interviews (1st stage): Week commencing 9th March

Interviews (2nd stage): Week commencing TBC