AMS PSR

On behalf of DWP, we are looking for a Senior Business Analyst for a 12 month (Inside IR35) contract based Hybrid in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield

DWP is delivering a series of fast-paced improvements to digital services across Working Age operations. As a Senior Business Analyst, you will work in a multi-disciplinary Agile team to understand user needs, shape requirements and support the delivery of new features and process improvements. You will also play a key role in coaching other BAs and contributing to the wider BA community.

As a Senior Business Analyst, your main responsibilities will be to:

• Use Agile ways of working within the multi-disciplinary team and support other BAs in developing their Agile practice.
• Run workshops, interviews and focus groups to understand business problems and user needs.
• Translate problems and needs into clear requirements using epics, features, user stories and acceptance criteria.
• Manage stakeholder relationships across business and technical teams, resolving issues and risks as they arise.
• Document requirements clearly using “as a..., I can..., so that...” and define acceptance criteria using “GIVEN, WHEN, THEN”, following INVEST principles.
• Define test scenarios for each sprint and work with testers and developers to identify and resolve defects.
• Communicate effectively with both technical and non-technical stakeholders to ensure shared understanding of requirements and acceptance criteria.
• Understand and map business processes, using best practice techniques to reach agreement on existing and future states.
• Contribute to the BA community in Working Age services by sharing best practice and supporting the development of other BAs.

You’ll have relevant experience in:

• Business analysis tools and techniques in an Agile environment.
• Requirements gathering/ data analysis/ process analysis/ ‘as is’ and ‘to be’ process mapping/ documentation and user stories.
• Using Jira, Miro and Confluence.
• Identifying service and process improvement opportunities.
• Excellent stakeholder engagement.
• Public sector experience

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".