AMS PSR

On behalf of DWP, we are looking for a Senior Digital Delivery Manager for a 12 months Inside IR35  contract based Hybrid with 3 days a week in either London/ Leeds / Newcastle / Manchester/ Sheffield . 

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

As a Senior Digital Delivery Manager, your main responsibilities will be:

• Leading all integration delivery activities for a project or series of work packages, ensuring appropriate input from a range of internal stakeholders and external supplier organisations.
• Using broad experience and technical expertise to build your project team’s technical capability on a day to day basis;
• Driving and managing successful delivery outcomes across all stages of the development lifecycle of the project, making sure that products at all stages are fit for purpose, fully tested and performant;
• Leading activities to specify, assess, select and deliver technology services from external vendors via a structured process;
• Shaping solutions in a way that balances short term delivery for the programme with flexible, scalable and reusable across other DWP areas in the future;
• Oversight, scheduling and management of accessibility audits conducted by 3rd parties

• Managing delivery of UC letter accessibility remediation (through existing theme teams and DWP Notifications)
• Managing delivery of off build tools remediation
• Managing delivery of Video Remote Interpretation (VRI) and Video Relay Services (VRS)

Essential:

• Have demonstrable experience of delivering technology products and integration technology services, via appropriate project management methodologies and using both internal teams and services from external supplier organisations.
• Have a proven track record of leading large teams and working successfully with a range of challenging stakeholders.
• Have experience in working in a multi-team, portfolio delivery structure.
• Have experience of working with business users to ensure that technology products and services are created with user needs at the forefront of all development activity.
• Have the ability to work closely with a Product Owners to define the technology roadmap for any given service and translate this into user stories / requirements.
• Have experience of procurement, commercial management and supplier management in DWP or another large scale organisation.
• Demonstrate the ability to balance short and longer term solution demands, planning pragmatically with suitable risk management.
• Be able to use the best of both Agile and Waterfall methods to deliver successful outcomes quickly.

Desirable:

• Understand and manage financial forecasts and actuals for Technology service provision.
• Have experience of working with security related stakeholders and expert teams to enable secure service provision, both for development and production environments.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".