AMS PSR

On behalf of the MOD, we are looking for an AI and Automation Support Practitioner (Inside IR35) for an initial 7 month (March 27) contract based in Bristol (Hybrid working).

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD’s customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.

The MOD’s aim is to provide its armed forces with the best capabilities to enable them to protect the UK’s security and advance national interests, both now and in the long term.

To do this the MOD has an annual budget of almost £53 billion and a workforce comprising 197,000 people. of which 54,000 are civilians working for the UK MOD.

The work really matters; the MOD offers a range of engaging roles which have a direct impact on the quality of services they provide, in many locations across the UK. We support teams working in HR, Primary Health Care, Corporate Services, and many others.

Job Purpose 

We are looking for an AI and Automation expert to help us successfully deliver a simplified sourcing process which provides users with the information to drive digital integration and interoperability across the function. Further embedding standards that enhance data quality, transparency and insight. By digitising processes and using AI and automation, CSM Commercial will reduce effort and improve efficiency. Fostering collaboration and delivering greater value for our stakeholders through productivity gain and cashable benefits.

As the AI and Automation Support Practitioner within the J2C Commercial Programme, you will support the adoption of Artificial Intelligence (AI), automation and digital innovation across Defence Commercial. Working with Commercial, Digital and Corporate Services Modernisation (CSM) teams, you will identify opportunities to improve ways of working, increase productivity and simplify processes through the effective use of AI-enabled technologies.

You will help coordinate AI and automation activities, support users to adopt new technologies and contribute to ensuring AI solutions are implemented responsibly, securely and in line with Defence policies and standards.

As AI and Automation Support Practitioner, your main responsibilities will be:

• Support the delivery of AI and automation initiatives across Defence Commercial.
• Identify opportunities where AI and automation can improve business processes and user experience.
• Promote awareness of AI capabilities and encourage innovative ways of working.
• Monitor and report on the benefits and outcomes of AI and automation activities.
• Support the implementation and adoption of Microsoft Copilot, Power Platform and other digital tools.
• Develop communications, guidance and learning materials to support AI adoption
• Ensure AI and automation initiatives comply with MOD security, information management and governance requirements
• Build and maintain positive working relationships across Commercial, Digital and CSM teams.

Essential:

• Experience delivering AI, digital transformation, automation, business improvement or change initiatives.
• Understanding of Generative AI, automation technologies and their application in a business environment.
• Experience supporting organisational change and technology adoption.
• Knowledge of Microsoft Copilot, Power Platform or equivalent productivity tools.
• Track record of creating and implementing agentic AI.

Desirable:

• Knowledge of Defence Commercial processes and operating environments.
• Experience using Power Automate, Power Apps, Copilot Studio or similar automation tools.
• Understanding of information management, data governance and AI assurance principles.
• Experience working in Defence, government or other regulated environments.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

The MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following “this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.