AMS PSR

On behalf of DWP, we are looking for an Application Packer for a 12 month contract  Inside IR35 contract based Hybrid Blackpool, Manchester.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

As an Application Packager, your main responsibilities will be:

Key Responsibilities

• Package and deploy enterprise applications using MSI, App-V, PowerShell, and PSADT.
• Repackage legacy applications for deployment through modern technologies such as Microsoft Intune and Windows 365.
• Deploy, test, and troubleshoot applications across Intune, SCCM/MECM, and Citrix environments.
• Diagnose and resolve application deployment failures, conflicts, and co-existence issues.
• Support remediation activities related to Windows Defender ASR and AppLocker policies.
• Produce technical discovery and packaging documentation.
• Conduct peer reviews and testing as part of Packaging Quality Assurance (PQA).
• Work closely with engineering and support teams to ensure successful application delivery.

Essential Skills & Experience

• Strong commercial experience in Application Packaging using MSI, App-V, PSADT, and packaging tools such as Master Packager.
• Advanced PowerShell scripting skills.
• Proven experience deploying applications through Microsoft Intune and SCCM/MECM.
• Strong troubleshooting and root cause analysis skills.
• Expert knowledge of Windows 11including:
  • Registry
  • File systems
  • Services
  • User and System contexts
  • Policies and logging
  • SysWOW64 redirection
• Experience using Sysinternals and other diagnostic tools.

Desirable Skills

• Experience with Autopilot and Endpoint Security.
• Knowledge of Active Directory, Microsoft Entra ID, and Group Policy.
• Exposure to Citrix, Ivanti/AppSense, MSIX, and Microsoft Graph.
• Familiarity with Micke-K Intune Management Tools.
• Previous experience working within a Government or Public Sector environment.

What's Needed

• Demonstrable hands-on packaging and deployment experience.
• Ability to work independently within a specialist engineering team.
• Strong documentation and communication skills.
• Capability to discuss and demonstrate technical expertise during interview.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".