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Description & Requirements
On behalf of Companies House, we are looking for a Senior Performance Analyst (Inside IR35) for a 6 month contract based REMOTELY.
Companies House drives confidence in the economy and makes the UK a great place to start, and run, a business.
As an executive agency sponsored by The Department for Business and Trade (DBT) we have the ability to play a leading role in the right against corrupt business practices by providing the transparency and clarity necessary for the UK to continue to be regarded as a world-leading place to do business.
Companies House is undergoing an historic change – to our systems, culture, services, and ways of working. Our people are at the heart of these changes.
The Economic Crime and Corporate Transparency Act (2023) gives Companies House the power to play a more significant role in disrupting economic crime and supporting economic growth.
These changes represent the biggest opportunity for Companies House in almost 170 years. This move will help us achieve the kind of culture we want – one which drives high performance and where our brilliant people can flourish.
As a Senior Performance Analyst, your main responsibilities will be:
- Analyse data and use this analysis to create compelling, evidence-based and actionable data stories to share with stakeholders to drive decisions and inform the iterative design of the service or product.
- Provide recommendations for action based on data in easily understandable and engaging ways - such as dashboards, show and tells, blog posts and other data visualisation methods
- Define, implement and promote standards/polices to ensure technical and analytical best practice and continuous improvement across all areas of Digital performance analytics – data collection, configuration of digital analytics and tagging, performance reporting and generating insight through compelling data stories.
- Lead the performance analysis of your area to make sure services meet the performance requirements set out in the Digital Service Standard and represent Performance Analysis at service assessments.
- Collaborate with developers to ensure analytical configurations are implemented, tested and updated accordingly.
- Work with service teams to develop performance measurement frameworks including key performance indicators (KPIs), turning service goals into tangible performance measures.
- Actively participate in the government Performance Analyst community to share examples of best practice in performance management.
- Act as an ambassador for analytics, promoting the value of performance analysis.
Essential:
- Strong proficiency with digital analytics platforms, including Matomo and Google Analytics.
- Experience of turning complex data into compelling, clear and actionable stories, presenting analysis and recommendations for action in easily understandable and engaging ways including online dashboards and other data visualisations.
- Substantial experience in digital analytics and data analysis including using digital analytics APIs.
- Working level knowledge of HTML, CSS, JavaScript or other programming languages such as Python in the context of configuration and interrogation of analytics and to develop online dashboards.
- Experience in developing performance measurement frameworks including key performance indicators (KPIs).
- Experience in integrating digital analytics data with qualitative data, such as user surveys and user research, to develop hypotheses for testing and gather richer insight.
- Experience with version control methods/software and best practices such as GitHub
- Experience working as a Performance Analyst in government, with knowledge of the Digital Service Standard
- Experience in mentoring and coaching other Service Performance Analysts to improve the effective collection, analysis and presentation of data.
- An awareness or experience of using agile methodology.
Please be aware that this role can only be worked within the UK and not Overseas.
Disability Confident
As a member of the Disability Confident Scheme, Companies House guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.
In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".