AMS PSR

On behalf of DWP we are looking for an Agile Delivery Manager for a 7 month (Inside IR35) contract. Hybrid working with 3 days per week required in either Manchester, Birmingham, Blackpool, Sheffield, Leeds or Newcastle.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

We’re looking for someone who can do the hands-on delivery of products and end to end services. You will see them through from initiation to live.

You'll be a true leader who serves, steering from the front. You'll remove blockers and create the right environment for your multidisciplinary teams to succeed, helping them to self-sufficiency and creating a culture of learning and transparency.

You’ll use your agile expertise to build a culture of continuous improvement with high performing teams.

It’s a complex landscape and you’ll need your skills as a persuasive and engaging communicator. You’ll solve cross-cutting problems and use your experience of delivery to get the job done.

Day-to-day you will be working with experts in engineering, business process design, user research, user experience design and policy development.

Essential:

• Experience of delivering digital products and services at pace in an agile environment.
• Experience of providing support and guidance to members of the delivery teams and acting as a point of escalation for issues impacting delivery.
• Experience of promoting a healthy team culture, managing team dynamics and fostering a continuous improvement environment.
• Strong leadership skills with a track record of motivating high performing teams.
• Ability to communicate in a straightforward, transparent and engaging manner.
• Public Sector experience.

Desirable:

• ServiceNow experience.
• ITSM knowledge and experience.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".