AMS PSR

On behalf of UKRI, we are looking for a Salesforce Developer (Inside IR35) for a 12 Months contract based Hybrid/ in Swindon.

UK Research and Innovation (UKRI) is the national funding agency investing in science and research in the UK.

UKRI invests £8 billion of taxpayers’ money each year into research and innovation and the people who make it happen. They work across a huge range of fields from biodiversity conservation to quantum computing, and from space telescopes to innovative health care. They give everyone the opportunity to contribute and to benefit, bringing together people and organisations nationally and globally to create, develop and deploy new ideas and technologies.

As a Salesforce Developer, your main responsibilities will be:

• Implementation of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centres), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met
• Constructing sequence diagrams, workflows etc to describe interaction between systems and present for internal and external use
• Studying system capabilities, input/output processes and hardware or software compatibility
• Engaging in subsystems’ design analysis and integration with the overall system
• Extending technical support during preparation, installation and system maintenance to project stakeholders and external suppliers
• Ensuring agreed architecture principles are adhered to when designing solutions
• Liaise with JavaScript/TypeScript (External UI) and Data teams and Testers to align campaign workflows, data schemas, and business objectives.
• Oversee the configuration and maintenance of the Marketing Cloud connector, ensuring seamless data exchange and synchronization with Salesforce.
• Design, build, and optimise Journey Builder workflows to create responsive, multi-step customer journeys triggered by Salesforce data or external events.
• Utilise Flow Controls, Decision Splits, and Wait Activities to personalise the journey experience based on subscriber behaviour, lifecycle stage, and other data attributes.
• Leverage Audience Builder to define, refine, and manage target segments, ensuring optimal audience selection for Marketing Cloud campaigns.
• Identify automation and personalisation opportunities within Marketing Cloud to improve campaign performance and user engagement.
• Collaborate with Salesforce Admins/Developers to maintain accurate, real-time lead data across both platforms (Salesforce and MC).
• Work closely with Customer Data Delivery team to design automated lead nurturing programs, leverage dynamic segmentation within Marketing Cloud.
• Assisting in configuration management, deployment and release cycle activities for designed Salesforce solutions
• Have a good understanding of all software engineering quality standards/benchmarks – both industry wide and those specific to Innovate UK.

Essential:

• Experienced in Salesforce development technologies.
• Experienced in Testing: Salesforce/Marketing Cloud flows
• Experienced in Apex.
• Source Code Management: BitBucket/Git
• SOQL query writing skills
• Experience designing and working with n-tier and service-oriented architectures (SOA)
• Experience in designing/implementing APIs and other integrations
• Knowledge of software implementation best practices
• Experience of Designing and managing advanced Customer Journeys triggered by Salesforce events
• Knowledge of Automation Studio to schedule data imports, manage segmentation, and set up triggered sends.
• Experience in developing dynamic, AMPscript-driven emails, landing pages, and forms that use real-time data from Salesforce.
• Ability to create responsive HTML/CSS templates that cater to various audience segments and devices.
• Knowledge of writing and optimising SQL queries within Marketing Cloud to build and maintain complex data extensions for robust segmentation and dynamic content.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, UKRI guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant 

UKRI guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".