• Act as a senior Workday Financials authority, providing technical leadership across modules such as General Ledger, Accounts Payable, Accounts Receivable, Expenses, Assets, Projects and Financial Reporting. 
• Define and promote best practice for Workday Financials configuration, design and support across the team.
• Provide technical assurance and peer review of designs, configurations and changes delivered by colleagues, system integrators and third parties.
• Support architectural decision-making and contribute to roadmap planning for Workday Financials. 

• Lead and contribute to the design, configuration and implementation of complex Workday Financials solutions. 
  Oversee enhancements, releases and regulatory changes, ensuring quality, compliance and auditability.
• Drive business process improvement and standardisation in line with shared services and government best practice.
• Oversee ticket queue management across the AMS team, ensuring workload is prioritised effectively and resources are aligned to demand.
• Enforce SLA/KPI frameworks, proactively monitoring performance against response and resolution targets, and driving continuous improvement where breaches occur. 

• Act as a senior trusted adviser to finance leaders, programme managers and client stakeholders.
• Lead and facilitate complex workshops, translating business needs into clear functional designs and system specifications.
• Communicate risks, options and recommendations clearly to support effective decision-making. 

• Provide day-to-day technical supervision, coaching and mentoring to Band D/E colleagues and contractors. 
• Support task allocation, prioritisation and workload management across Workday Financials activities.
• Contribute to skills development, knowledge-sharing and succession planning within the team. 

• Provide oversight of testing activities, including system, integration and user acceptance testing. 
• Act as an escalation point for complex incidents, defects and service issues.
• Ensure all solutions comply with UKSBS policies, financial controls, audit requirements and data protection standards. 

• Significant experience working with Workday Financial Management in a senior configuration, implementation or support role. 
• Deep understanding of end-to-end finance processes within large, complex organisations.
• Proven experience providing technical leadership, assurance or oversight within ERP or SaaS environments.
• Strong experience gathering, validating and translating complex business requirements into functional designs
• Experience supervising, mentoring or coaching other consultants or analysts.
• Excellent stakeholder management and communication skills, with the ability to influence at senior levels.
• Experience working within structured delivery environments, such as Agile, SAFe or hybrid methodologies, using issue-tracking and ITSM tools.

• Experience of working within a government or shared services environment. 
• Previous experience with other ERP platforms (e.g. Oracle e-Business Suite or Fusion), particularly to support transformation or data migration activities.
• Experience with Workday reporting, analytics and complex integrations.
• Understanding of project and delivery methodologies such as Agile, SAFe etc. 
  Relevant professional or Workday certifications.
  

• Collaborative and team-focused, with a commitment to shared success.
• Proactive and adaptable, able to work effectively in a changing programme environment.
• Detail-oriented, with a strong focus on quality, compliance and documentation.
• Customer-focused, with a desire to improve services and user experience. 

• Flexible and hybrid working arrangements.
• A generous annual leave allowance.
• Excellent defined benefit pension scheme.
• Access to training, professional development and Workday-related learning opportunities.
• Employee wellbeing support and inclusive working environment.
• Opportunities to develop your career within Digital & Information or the wider organisation.

We value our employees and recognise the importance of ongoing professional development in enabling people to fulfil their ambitions. Whether you are starting out in your career or looking to build on existing experience, we can provide you with opportunities to work towards your goals.

Our in-house expertise is vast, whether you’re interested in learning more about a particular type of software, you need to work on your presentation skills, or you want to develop your ability to influence and negotiate skills, we will support you. 

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

UKSBS is an inclusive and Disability Confident employer and welcomes applications from candidates of all backgrounds. We are committed to making reasonable adjustments throughout the recruitment process and employment.

We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website.

UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying.

We look forward to hearing from you.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.