AMS PSR

On behalf of Infected Blood Compensation Authority , we are looking for a Information Support Officer Inside IR35 for a 3 months  contract based Hybrid 3 days a week  in Newcastle upon Tyne 

As a Information Support Officer, your main responsibilities will be to: 

• Handle end-to-end user access requests for Google Drive, including granting, modifying, and revoking access, and provide first-line support for access issues.
• Keep accurate records of user permissions, conduct regular access reviews, and enforce security policies.
• Assist in maintaining Google Drive structure, naming conventions, and performing data clean-up or migration tasks.
• Help create/update user guides and process documentation, and respond to basic user queries on information management.
• Provide updates to the KIM Lead, liaise with IT teams for technical issues, and suggest process improvements.

Essential:

• Proven ability to accurately manage the end-to-end lifecycle of user access permissions (granting, modifying, revoking) within a system like Google Drive, strictly following established policies, maintaining precise records, and troubleshooting basic user access issues.
• Demonstrated ability to support information organisation (e.g., folder structures, naming conventions), assist in creating clear documentation/user guides, respond effectively to user queries regarding information handling, and meticulously maintain records and process documentation.
•  comfortable working in a fast paced environment, with the ability to manage multiple tasks simultaneously, adapt quickly to changing priorities, and maintain a high level of accuracy under pressure.
• Experience in using Google Suite, including but not limited to, Google Drive, Google Docs, Google Sheets and Google Mail to complete tasks.

Desirable:

• Previous experience in working in a data function or working in a information / records management team for a similar organisation

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, IBCA guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant 

IBCA guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".