AMS PSR

On behalf of the Cabinet Office, we are looking for a Senior IT Delivery Manager  (Inside IR35) for a 6 Month contract based Hybrid in Newcastle.

We are recruiting a Senior IT Delivery Manager on behalf of the Cabinet Office to support the Infected Blood Compensation Authority (IBCA) during a critical phase of growth and transformation.

This role is central to the successful delivery of IT services and infrastructure, with a particular focus on the fit-out of a new office location in Newcastle and the onboarding of a high volume of new users. You will join an ongoing programme, helping to stabilise and streamline IT delivery, manage key stakeholder relationships, and ensure both project and business-as-usual (BAU) IT services are delivered effectively.

As a Senior Delivery Manager your main responsibilities will be to:

• Deliver IT Infrastructure Projects: Lead the IT setup for a new office, including hardware and software deployment.
• Manage High-Volume Onboarding - Oversee the onboarding of up to 80 claim managers per month, ensuring smooth IT access and support.
• Resolve Delivery Challenges - Identify and address bottlenecks and friction points in IT delivery processes.
• Engage Stakeholders & Suppliers - Build strong relationships with internal teams and external partners, including the Cabinet Office.
• Support Service Management - Contribute to incident and service request handling, helping transition to a stable BAU environment.
• Collaborate Across Teams: Work closely with IT support staff and bridge leadership gaps during team transitions.

Essential:

• Office Fit-Out Experience - Proven track record in delivering IT infrastructure for new office environments.
• Stakeholder & Supplier Management: Experience working with senior stakeholders and managing external suppliers.
• Strong Organisation & Prioritisation: Ability to manage multiple tasks and high workloads calmly and effectively.
• Service Management Knowledge: Understanding of incident and service request processes and tools.
• Project Management Skills - Capable of stepping into live projects and driving them forward efficiently.
• Knowledge of Project Methodologies - Familiarity with Agile, PRINCE2, or similar frameworks for structured project delivery.
• Excellent Communication & Adaptability - Able to explain technical concepts clearly and adapt to changing priorities.

Desirable:

• Familiarity with Google Suite: Experience using tools such as Google Docs, Sheets, Drive, and Gmail in a professional or public sector setting.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, The Cabinet Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

The Cabinet Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".