AMS PSR

On behalf of the Cabinet Office, we are looking for a Senior Interaction Designer (Inside IR35) for a 6 month contract. This role is mainly remote, with occasional travel to either Newcastle or Glasgow (around once per month).

About the Infected Blood Compensation Authority (IBCA)

The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body being established at pace to deliver compensation to people affected by the infected blood scandal. The work is meaningful, sensitive, fast moving and the Digital and Data Directorate is central to delivering a user-centred, empathetic and accessible service.

IBCA’s multidisciplinary teams are organised around three core priorities:

• creating a user-centred, empathetic end-to-end service
• delivering compensation to eligible people
• iterating quickly through a start-small, scale-fast, test and learn approach

As a Senior Interaction Designer your main responsibilities will be to:

• Understand user needs and business objectives in a highly complex service area.
• Develop clear design concepts and end-to-end journeys.
• Rapidly design, iterate and test prototypes with users and operational teams.
• Use Figma and the GDS Prototype Kit to update and maintain prototype repositories.
• Make design decisions in collaboration with the product team, senior stakeholders and users.
• Create and maintain accessible patterns and components that align with IBCA design standards.
• Ensure designs meet WCAG 2.2 standards, focusing on users with access needs and those experiencing trauma/vulnerability.

Essential:

• Extensive experience in UCD, from discovery through to live delivery.
• Proven ability to design interactions for complex end-to-end services.
• Prototyping expertise in Figma and ideally HTML/CSS or the GDS Prototype Kit with the ability to move between low and high-fidelity designs quickly.
• Able to communicate complex journeys through clear, compelling artefacts while designing within policy, technical and data constraints.
• Comfortable facilitating challenging conversations with senior stakeholders and technical teams.
• Able to influence decisions and remove blockers to maintain user-centred design.
• Experience applying design standards (GDS or similar) while working at pace and iterating quickly based on feedback.

Desirable:

• GDS Experience: Experience working with the GOV.UK Design System and meeting the Government Service Standard.
• Trauma-informed design: awareness of designing services for vulnerable or emotionally sensitive users.
• Experience working in model office, pilot or live testing environments.
• Active involvement in design communities, critiques or ways of working.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, The Cabinet Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

The Cabinet Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".