AMS PSR

On behalf of DWP, we are looking for a Senior ServiceNow Developer for a 7 Months (Inside IR35) contract-based Hybrid/ in Birmingham, Leeds, Newcastle, Manchester, Sheffield, Blackpool, London.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

As a Senior ServiceNow Developer, your main responsibilities will be:

• Deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle and DWP Place roadmap.
• Complete stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales.
• Manage the technical progression of more junior developers within your reporting line.
• Perform technical reviews of other developers work and provide any required guidance.
• Line management of developers outside of your feature team(s).
• Creating and maintaining documentation.

Essential:

• Excellent understanding of ServiceNow platform components.
• Excellent understanding of client-side functionality.
• Excellent understanding of server-side functionality and APIs.
• Demonstrate a detailed understanding and knowledge of the ServiceNow platform from a development perspective and have a current ServiceNow platform Certification
• Demonstrate experience of IT Infrastructure services or applications within a large-scale organization in any of build, operate or engineering contexts.
• Demonstrate experience of delivering solutions within an agile framework.
• Demonstrate sound leadership and mentoring skills in order to build capability of self and others

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".