AMS PSR

On behalf of DWP, we are looking for an End User Computing Engineer for a 6 month contract (Inside IR35) based in Manchester, Leeds or Newcastle.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks.  Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. 

Your main responsibilities will be:

• Delivering a digital workplace that improves the way we work.
• Delivering high-quality and resilient IT services and support.
• Building a world-class performance-focused user experience control centre.
• Exploiting and enhancing hybrid cloud services.
• Protecting and securing our services.

Essential:

Active SC Clearance

• Substantial MDM experience (Intune/Google Workspace ideally) with key areas including config mgmt, hands-on experience being responsible for owning the technical capability and managing an MDM in recent roles and knowledge of how to resolve technical issues that may arise in this space.

• Understanding and experience around benchmarking performance, fault/fix finding, understanding of wide variety of controls and tooling for monitoring a SaaS service.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".