AMS PSR

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government’s plan for a stronger, fairer, outward-looking and united Britain.

The Home Office covers three systems Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public. These are difficult areas that can rapidly change in the global environment we work in – this makes us one of the most exciting and stimulating government departments in which to work.

On behalf of The Home Office, we are looking for a Technical Delivery Outcome Manager (Inside IR35) for a 12-month contract based remotely.

Job Purpose:

The National identity and Access management (NIAM) programme is concerned with replacing the current authentication and authorisation (logging on and approval) aspects of all the current national technology applications used by law enforcement with a centralised system utilising new cloud-based technology.

The NIAM programme is a major dependency for the Law Enforcement data service, Multi Agency Public Protection service, Police National database and 36 other national applications.

The NIAM Programme Manager and National LED Business Change Portfolio Lead have assessed NIAM as business critical that must be rolled out and delivered to all Forces and LEAs and national applications (180 orgs in total) by FY 2025/26.

SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks.

As a Technical Delivery Outcome Manager , your main responsibilities will be to:

• Successfully support the rollout of the various NIAM resolutions including Direct Federation (DF) & Managed identity provider service (MIDP) solutions to Forces and Law Enforcement Agencies.
• Successfully onboard national IT applications to NIAM and maintain the demand pipeline and deployment plans.
• Capture benefits for Management Information (MI) reporting.
• MIDP change impact assessments to 31 priority LEAs and analyse the business process changes and implement guidance and comms to support the change.
• Update briefing packs, guidance, and technical content with new information.
• Deliver engagements against the onboarding lifecycle to onboard ~100 DF & ~80 MIDP Forces & LEAs
• Engage and onboard ~36 National Applications.
• Develop repeatable onboarding patterns for Apps.
• Support NIAM technical persons understanding the needs of the Secure applications and Standard Replacement Gateways
• Develop and build collaborative relationships with stakeholder orgs.
• Maintain trackers for accurate Management Information reporting on engagements, also identify risks and escalate as required.
• Manage risks and implement improvement changes from lessons learned.
• Feed into deployment plans.

You'll have:

• Recent experience and understanding of Policing and Law Enforcement stakeholders and landscape.
• Ability to balance multiple priorities and coordinate across delivery teams to ensure outcomes.
• Working at senior level across the organisation, establishing stakeholder networks and actively engaging external stakeholders to achieve successful rollout.
• Creating and maintaining risk treatment plans, establishing collaborative mitigations with partner Programmes – LEDS, MAPPS & PND
• Proactively consider solutions to unblock risks and delays to deployment.
• Feed into the deployment delivery plan that highlights forecasts/estimates and confidence levels, whilst taking into account other individual delivery plans
• Using experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders.
• Applying previous experience to identify, understand and analyse key metrics in order to improve team delivery.
• Sufficiently understanding an organisation to identify the right people who can make the right decisions and at the right time, defining what good governance looks like within a delivery context.

Desirable:

• Working knowledge of the Law Enforcement data programme and /or associated programmes
• Working Knowledge of the current Home Office technology Programmes

Please be aware that this role can only be worked within the UK and not Overseas.

Disability confident 

As a member of the disability confident scheme, the Home Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant 

The Home Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".