AMS PSR

On behalf of the Government Legal Department (GLD), we are looking for a HR Systems Manager Inside IR35 for a 3 month contract (possible extension) based Hybrid working (2/3 days per week in Leeds or London office and remaining WFH)

Background

GLD’s HR Division provide strategic partnering, professional advice and in-house and HR and payroll services to over 3,500 employees across GLD, AGO (Attorney General’s Officer) and HMCPSI (HM Crown Prosecution Service Inspectorate). We are committed to continuous improvement and the transformation of GLD by creating an environment that supports and values our employees.

On a day-to-day basis, the HR Operations Team are responsible for:

• Providing the first point of contact for HR and payroll queries
• Administering employee and payroll changes
• Providing accurate and compliant payroll and pensions services
• Managing third party occupational health, employee assistance and employee benefit schemes to support personal and financial wellbeing
• Maintaining and optimising GLD’s HR and Payroll iTrent platform (internally branded as MyHR)
• Providing management information and people analytics to support local and strategic decision making

The team’s strategic 20266-27 priorities are to:

• Support colleagues’ wellbeing by maximising the benefits of our new Occupational Health and Employee Benefits Programme contracts and continuing to focus on workplace adjustments.
• Continue to improve how we capture and use people analytics to answer key people questions to support and challenge operational and strategic decision-making

Role purpose:

We are looking for an experienced HR Operations professional with a proven track record of leading continuous improvement projects and delivering digital HR services. While experience of working with HR information systems is essential, this is not an IT operations role requiring technical software skills.

The main duties and responsibilities of the HR Systems Manager would be to:

• Drive the digitalisation of HR processes and implementing digital solutions to improve user experience, increase efficiency and support business objectives.
• Lead on projects to deliver two of our strategic 2026-27 People Strategy objectives - preparing for a successful implementation of a new Enterprise Resource Planning (ERP) platform and providing efficient and high-quality HR services to our employees and improve the user experience through a programme of continuous improvement and optimisation of our current platforms
• Lead on digital innovation within the HR Operations team, leading a small team of HRIS specialists responsible for maintaining and optimising iTrent on behalf of HR and be responsible for improving user experience of the platform, alongside increasing efficiency and self-service.
• Work closely with Digital colleagues to ensure Service Now platform (GLD’s ticketing and case handling platform) is optimised for HR customers, aligned to organisational structures and HR processes and that HR requests for change are fully scoped, progressed and implemented

Essential:

• A passion for digital innovation and continuous improvement
• Proven experience delivering HR services via digital platforms, including an in-depth knowledge of HR information systems, self-service portals and other digital tools and platforms
• A good understanding of HR policies and process across the entire employee lifecycle
• Ability to think strategically and creatively to develop and implement digital HR solutions and continuous improvement projects to resolve problems and support team and/or organisational priorities
• Excellent verbal and written communication skills
• Ability to develop and nurture productive working relationships across teams and collaborate with stakeholders at all levels.
• Strong project and change management skills, including leading multi-disciplinary teams, managing multiple projects simultaneously, prioritising tasks, and meeting challenging deadlines.
• Familiarity with data privacy and security regulations

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, GLD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant

GLD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".