AMS PSR

On behalf of DWP, we are looking for a Business Analyst for a 8 Month (Inside IR35) contract based in Leeds (3 days per week on site).

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

As a Business Analyst, your main responsibilities will be:

• Utilise Agile methodologies, agreed within the wider multi-disciplinary team. Educate the other BA teams working on the service on Agile principles, methods and tools to support their development.
• Lead workshops, interviews, focus groups and other techniques to effectively understand the business problems and user needs.
• Translate the business problem and user needs into a set of detailed requirements for the solution that align to best practice methodology, with the appropriate use of epics, features, user stories and defined acceptance criteria.
• Manage stakeholder relationships, ensuring alignment across business and technical stakeholders. Ensure issues and risks raised are resolved in an appropriate manner.
• Document and consult on requirements in a layout and format that can be easily understood by all stakeholders, capturing user needs using the "as a..., I can...., so that..." syntax and defining appropriate acceptance criteria using the "GIVEN, WHEN THEN" syntax. Ensure that you understand and follow the principles of the INVEST model.
• Define test scenarios and conditions for use throughout the test cycle of each sprint and work with testers and developers to identify defects and resolutions.

You’ll have relevant experience in:

• Variety of business analysis tools and techniques in an Agile environment
• Requirements gathering/ data analysis/ process analysis/ as in an to be process mapping/ documentation/ user stories.
• Using Jira/ Miro/ Confluence
• Identifying service and process improvement opportunities
• Excellent stakeholder engagement
• Public sector experience

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".