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General information

Posting ID
PSR1JP00103404
Type of employment
Contract
Organisation
Department of Health & Social Care
Contract duration
6 month
Location
London
Workplace Type
Hybrid

Description & Requirements

On behalf of DHSC (Department of Health and Social Care), we are looking for a Systems Engineer (Inside IR35) for a 6-month contract, based hybrid (3 days per week in the office) in either London or Leeds.


This role will be responsible for supporting, implementing, configuring, and optimising business-critical systems across a range of transformation initiatives. The successful candidate will be responsible for system functionality, working closely with business stakeholders, third-party vendors, and internal teams to ensure systems are operating effectively and delivering maximum value. The role will also involve providing training, guidance, and support to users and colleagues on system capabilities and best practices.


As a Systems Engineer, your main responsibilities will be to:

  • Lead the implementation, configuration, and ongoing support of enterprise systems and applications.
  • Perform system upgrades, updates, patching activities, and configuration changes to ensure platforms remain secure and optimised.
  • Act as the technical subject matter expert for assigned systems, providing guidance and best practice recommendations to stakeholders.
  • Troubleshoot, investigate, and resolve system issues across both front-end and back-end environments.
  • Liaise directly with third-party vendors and software providers to manage incidents, resolve technical issues, and maximise system functionality.
  • Review and optimise system performance, configurations, workflows, and integrations to improve user experience and operational efficiency.
  • Support testing activities, including system, integration, user acceptance, and post-implementation testing.
  • Deliver training, coaching, and user support to colleagues and business users to improve adoption and utilisation of system functionality.
  • Build strong working relationships with internal stakeholders, technical teams, suppliers, and programme delivery teams.
  • Provide regular reporting, updates, and management information to stakeholders and project teams.

 

Essential:

  • Experience in organisational design, transformation or change. 
  • Demonstrated experience in leading technology-driven change or large-scale system implementations. 
  • Experience delivering user training, coaching, and guidance on system functionality and best practices.
  • Strong stakeholder management and communication skills with the ability to engage both technical and non-technical audiences.


Desirable:

  • Experience working within Public Sector.
  • Orgvue knowledge and experience.

 

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, DHSC guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant

DHSC guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process, which may include holding active security clearance.

In applying for this role, you acknowledge the following:

"This role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such, the payment to the intermediary and your income resulting from this contract will be different."

 


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