AMS PSR

On behalf of the MOD, we are looking for a Senior Contract Manager - (Inside IR35) for a 12-month contract working on a hybrid basis and with an expectation of between 1 - 2 days attendance in the London office

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD’s customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.

The MOD’s aim is to provide its armed forces with the best capabilities to enable them to protect the UK’s security and advance national interests, both now and in the long term.

To do this the MOD has an annual budget of almost £53 billion and a workforce comprising 197,000 people. of which 54,000 are civilians working for the UK MOD.

The work really matters; the MOD offers a range of engaging roles which have a direct impact on the quality of services they provide, in many locations across the UK. We support teams working in HR, Primary Health Care, Corporate Services, and many others.

CSM is a multi-year transformation initiative, cementing MoD’s ambition and providing its response to the Government Shared Services Strategy. It is a digitally enabled Transformation Portfolio, bringing together multiple programmes of work under one umbrella and introducing its target solution, a single software as a solution instance.

The aims of the Portfolio include: 

• Simplifying and standardising policies, processes and data
• Reducing MoD’s reliance on numerous complex legacy systems and tolls, lessening service disruption risks and on-premises system maintenance costs
• Transitioning services to a consolidated Cloud based Enterprise Resource Planning, Enterprise Performance Management and Human Capital Management systems
• Establishing a more efficient and sustainable model for operating MoD’s future shared services
• Taking advantages of the latest opportunities to adopt automation and artificial intelligence
• Putting the customer first, leverage value from investments in technology, and streamline the end-to-end experience.

Integral to this is the provision of external assistance in the form of Delivery Partner (s) to support driving this forward.

This role is pivotal to develop and deliver effective contract management in the management of CSM Delivery Partner (s) that will be procured to effectively support the successful delivery of the Portfolio.

Key aspects of the role include: 

• Ensuring effective partnership and collaborative working through the life of the contract (s)
• Effective monitoring of the statement of requirement deliverables in line with an agreed sequenced delivery plan
• Developing and managing an effective change control process that effectively managers external resource and works with the Portfolio governance.
• Driving effective delivery and payment management
• Handling of any disputes that may arise to an effective outcome.
• Developing and managing effective exit, transition and knowledge management

As a Senior Contract Manager - (Inside IR35), your main responsibilities will be:

• Proven track record of leading and delivering effective contract management in large-scale end-to-end service delivery programmes
• Experience of working across a diverse and complex operating model in the development and implementation of effective contract management strategies, plans and change management approaches
• Highly motivated individual with a proven track record of delivery and stakeholder management in a complex environment
• A flexible approach, capable of managing uncertainty, adapting to changing priorities and providing direction to others to overcome ambiguity
• A great listener with excellent communication skills (written, verbal and presentational), ability to adapt communication style, language to fit the needs of the audience
• Analytical skills to be able to review and condense data sets into clear visual dashboards with appropriate analysis to enable effective decision making

The post holder would need to demonstrate the following key success profile behaviours:

• Making Effective Decisions
• Achieving commercial outcomes
• Delivering value for money
• Delivering at pace
• Collaborating and partnering

Essential

• SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance
• Minimum of 5 years’ experience of contract management activity on a large-scale complex or high-risk programme or portfolio
• Experience of building positive relationships across diverse stakeholder groups; able to understand and manage multiple perspectives, build consensus and influence stakeholders.
• Experience of working in the public sector procurement regulations
• Highly positive and outgoing team player

Desirable

• Member of Chartered Institute of Purchasing and Supply (CIPS) – Minimum Level 4 or the provision of evidence to show that you are working towards it.
• Recognised Contract Management qualification
• Experience of using Jira

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

The MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following “this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.