AMS PSR

On behalf of FCDO, we are looking for a Digital Product Manager (Inside IR35) for a 6 Months contract based Hybrid/ in London/Milton Keynes.

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance

The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty, and tackle global challenges with our international partners.

As a Digital Product Manager, your main responsibilities will be:

• The Product Manager is a role within the Product Management function within IDD, reporting to the Head of Digital Workplace Products
• Part of this role will be to ensure adherence to all appropriate policies and processes and the quality of the products and services within the Applications team.
• The Product Manager will have oversight of multiple products working with multi-disciplinary business areas and stakeholders.
• Drive the execution of all processes in the product lifecycle, including planning, positioning, requirements and roadmap development, and product launch.
• Managing and driving forward delivery timescales and ensuring product delivery is effectively managed.
• Managing the scope and scheduling of product delivery with an agile approach. Governance – Provide key reports and information to stakeholders to support effective governance and decision making.
• Risks & Issues – Identify and monitor project risks and issues. Implement mitigating actions and escalate as appropriate.
• Stakeholder Management - Lead stakeholders through Governance to build consensus across a large and diverse range of internal and external stakeholders across the supply chain.
• Budget & Financial Planning – Manage product budget and financial planning including forecasting and product pricing evaluation.
• Manage 3rd party suppliers relationship, including delivery of products as agreed including establishing and modifying the product roadmap as required.
• Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
• Help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.
• Manage the delivery of products and services at different phases including to design processes for the running and maintenance of products or services throughout their product life cycle.
• Act as the escalation point for operational issues and ensure that the right actions are taken to investigate, resolve and anticipate problems.

Essential:

• Experience of delivering technology and organisational change projects at an enterprise level
• Experience in Prince 2 principles and management approaches
• Experience in requirements and process Analysis
• Experience in Performance Management
• Experience of working within a similar large-scale public-sector programme
• Experience of agile delivery especially Scrum and Kanban.
• Experience of working in a Live Services environment.
• Managing project risks and issues, adherence to quality assurance processes.
• Proficient in Microsoft 365 and ServiceNow.
• You can successfully respond to challenges and dynamic working environment.
• You can understand the different phases of product delivery and can contribute to, plan or run them. You can maintain a product or process through the delivery phases, into live and then into retirement. You can lead a team through the different phases of the product delivery life cycle. You can maintain and iterate a product over time to continuously meet user needs. You can understand incident management and service support to ensure that products are built effectively.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, FCDO guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

FCDO guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".