AMS PSR

On behalf of HM Courts & Tribunals Service (HMCTS), we are looking for a Technical Business Analyst (Inside IR35) for a contract which runs to the 2nd of October 2026 and is essentially a remote role with occasional travel to an office for meetings

HM Courts & Tribunals Service is responsible for the administration of criminal, civil and family Courts and Tribunals in England & Wales. Their roles support service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

The programme is in its Foundation / SOBC phase and must establish clear baselines, scope boundaries, dependencies, delivery routes, and credible options. A dedicated Technical Business Analyst is required to convert currently high‑level strategic direction into structured, evidence‑based analysis that enables informed decision‑making, supports business case development, and underpins costed delivery scenarios.

This role provides specialist capability that cannot be met through existing resources, whose focus is mobilisation, governance, operational input, and business case coordination.

As a Technical Business Analyst, your main responsibilities will be:

• Define and document detailed business and technical requirements across Opal, Common Platform and Single Bank Account workstreams.
• Conduct structured analysis to distinguish between core EIP scope, quick wins, linked activity and BAU/service-led improvements.
• Produce high‑quality ‘As Is’ and ‘To Be’ process maps, including business process flows, data flows and technical interfaces.
• Validate and document quick win requirements, including backlog analysis, boundary testing and assumption validation.
• Work collaboratively with service, digital, programme, commercial and finance colleagues.
• Produce clear dependency logs, scope baselines and route‑to‑delivery insights to inform SOBC decision-making.

Essential Skills

• Proven experience delivering complex digital business analysis within multi‑system or multi‑programme environments.
• Demonstrated capability in process mapping, requirements definition, technical interface analysis, and cross-system dependency mapping.
• Experience working on major government, justice or enterprise‑scale transformation programmes (highly desirable).
• Ability to operate in ambiguous, early‑phase programme environments and convert high‑level strategy into structured, actionable analysis.
• Strong stakeholder engagement and communication skills across technical and non-technical audiences.
• Understanding of cost modelling inputs, sequencing and modular delivery approaches within SOBC/BC processes.
• Expertise with standard BA tools (e.g., BPMN, process modelling tools, backlog management platforms).

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, HMCTS guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

HMCTS guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".