AMS PSR

On behalf of the National Crime Agency, we are looking for an Application Engineer (Inside IR35) for a 12 Month hybrid contract based 3 days per week in London, Birmingham or Warrington.

Note: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position, (and speed at which we require a postholder in situ), preference may be given to candidates who meet all of the essential criteria and hold active security clearance

We are looking for an application engineer to support, manage and maintain a suite of applications.

You will:

• maintain services and are responsible for conducting user and security administration.
• Monitor applications and accountable for batch processes.
• You may carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the Problem or Incident Manager.

Typical Skills:

• VMWare (xsphere, vsan, nsx, horizon/omnissa)
• Microsoft Active Directory and Group Policy
• Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, applying licence keys, updating certificates and verifying location and state of assets.
• Manage service components to ensure they meet business needs and performance targets.
• Implement changes and know how to apply change control procedures.
• Develop process efficiency, support specific activities to improve development processes and can spot or identify obvious deficiencies.
• Identify and register incidents allocating it to the appropriate channel.
• Investigate problems in systems, processes and services, with an understanding of the level of a problem.
• Assist in technical support activities and carry out agreed / routine maintenance and administration tasks.
• Understanding of the role of testing and how it works.
• Identify needs and engage with users or stakeholders to collate user needs evidence.

Desirable experience/knowledge required includes:

• DNS/DHCP
• Windows Server (2016, 2019, 2022)
• Dell storage (Powerscale and ECS)

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the NCA guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant 

The NCA guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".