AMS PSR

On behalf of Network Rail, we are looking for a Station Control Assistant for a 2 month contract based in Glasgow Central Station.

Network Rail is at the heart of revitalising Britain’s railway. From Crossrail – Europe’s largest civil engineering project – to investment in world-class stations and major programmes of electrification, we are involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

As a Station Control Assistant, your main responsibilities will be to:

• Provide regular updates on train and station services to all station users using the information systems available.
• Update station staff and Train Operating Companies (TOCs) on potential service disruption.
• Provide public safety and security information to all station users on a regular basis.
• Report equipment faults to the appropriate system owner/maintainer in a timely manner, maintaining a record of each fault occurrence.
• Liaise with Signalling Centres and TOCs regarding train services, maintaining a log of occurrences.
• Assist the station team and perform other duties in light of operational requirements.

Essential: 

• Command of English language, both written and oral with a clear and concise speaking voice.
• Experience of working in a customer facing environment.
• Experience of working effectively as part of a team.
• Experience of processing and prioritising complex information in a time-pressured environment.
• Ideally, some Public announcements PA system.
• Access to own transport or capable of attending Glasgow Central Station for all shifts assigned.

Please be aware that this role can only be worked within the UK and not Overseas.

Network Rail is an equal opportunity employer and values diversity. They welcome applications from everyone.

Disability Confident

As a member of the Disability Confident Scheme, Network Rail guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

Network Rail guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".