AMS PSR

On behalf of the Department for Education, we are looking for a Senior Performance Analyst (Inside IR35) for a 6 month contract based Remote with occasional travel to the Coventry Office.

The Department for Education is looking for a Senior Performance Analyst to lead and evolve the analytics capability for a key digital service that supports overseas trained teachers applying for QTS. This is a high impact role where your insights will shape policy, improve user experiences and support delivery teams to become more data driven.

The role

You’ll take ownership of performance measurement across the AQTS service, ensuring data is accurate, meaningful and actionable. This isn’t a dashboard maintenance role. You’ll redesign and improve the current SQL and BigQuery based dashboards, refresh service KPIs and help the team understand not just what the data shows but what it means and what should happen next.

You’ll work closely with policy, operations, service designers and developers to link insights across the full user journey and support the team’s shift toward data driven decision making.

As a Senior Performance Analyst, your main responsibilities will be to:

• Redesign and improve performance dashboards using SQL, BigQuery and Looker Studio to ensure accurate high quality reporting.
• Lead the development and refresh of performance frameworks and KPIs in line with GDS standards and upcoming assessments.
• Ensure data accuracy and produce actionable insights that inform policy, operations and wider governance reporting.
• Plan and proactively engage with stakeholders, challenging senior stakeholders where needed and mitigating constraints effectively.
• Integrate digital analytics with qualitative data such as user surveys and user research and work with developers to understand user behaviour and service usage patterns.
• Link service data with policy and operational datasets to show wider impact and support decision making across teams.
• Develop tools and techniques that help others use and interpret data and support the team to become more data driven.
• Peer review analytical outputs to ensure quality and respond flexibly to urgent reporting needs from policy or senior stakeholders.

Essential:

• Strong experience as a Performance Analyst in digital services or the UK Public Sector.
• Excellent SQL skills and experience with BigQuery and Looker Studio.
• Ability to redesign dashboards, define data models and ensure reporting accuracy.
• Experience leading the development of performance frameworks and service KPIs.
• Ability to translate findings into clear, actionable recommendations for senior stakeholders.
• Experience working across policy, operations and delivery teams.
• Understanding of government delivery lifecycles and GDS assessments.
• Strong communication skills and the ability to advocate for data-driven decision-making.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DfE guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces commitment

DfE guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".