AMS PSR

On behalf of DSIT, we are looking for an Operational Contract Management Support Inside IR35 for a 3 month contract based Remote (Occasional travel for key meetings)

The Department for Science, Innovation and Technology (DSIT) brings together the relevant parts of the former Department for Business, Energy, and Industrial Strategy (BEIS) and the former Department for Digital, Culture, Media and Sport (DCMS).

The responsibilities for the DSIT are:

• Positioning the UK at the forefront of global scientific and technological advancement.
• Driving innovations that change lives and sustain economic growth.
• Delivering talent programmes, physical and digital infrastructure, and regulation to support our economy, security, and public services.
• R&D funding.

DSIT offers stimulating, challenging, and engaging work that makes a difference and that has a direct impact on the quality of people's lives, as well as the opportunity to progress your career.

Role background:

This role offers an exciting opportunity for someone to take the next step up from entry level supplier/contract manager to bring their skills, experience and creativity to Matrix and be at the forefront of our supplier management approach for our Future Shared Services arrangements. The Operational Contract Management Support will be a key supporting role for the Matrix Programme in the Programme Management and Operations Pillar which is an enabling pillar across the entire programme. The role holder will be responsible for managing and developing relationships with internal and external stakeholders at Senior Manager and Director level to represent and ensure the Matrix Programme strategic vision is delivered.

The post holder will work closely with the Operational Contract Management Lead, Head of Delivery Management, Finance and Commercial teams ensuring that the governance process of Operational Contract management is followed ensuring smooth transitions between statements of work and stability of external resources across the programme inline with the business case requirements.

The main duties and responsibilities of the Contract Management Support would be to: 

• Track and document KPIs in conjunction with various work-streams across the programme to support supplier performance commitments and accountabilities.
• Ensuring performance commitments are supported with appropriate KPIs and productive working relationships are established across the departments.
• Maintain the strategic supplier and stakeholder management approach to deliver optimal results for Matrix in a complex multi-supplier/stakeholder environment.
• Establish and sustain productive working relationships with stakeholders and colleagues at various levels of experience and knowledge regarding public sector rules and regulations, to effectively support the Operational Contract Management process.
• Support contingency planning and transition from current contracts to newly procured contracts in advance of expiry.
• Provide comprehensive support for managing the contract review process, encompassing financial and performance monitoring, as well as preparing related reports to facilitate discussions with providers for accountability and negotiation of budgets and targets.
• Record and monitor issues that could affect contract delivery, take suitable action as necessary, assist in developing remedial steps, and manage these processes through to resolution or escalate them appropriately to address and reduce risks.
• Serve as a primary point of contact between Matrix and its suppliers for matters related to delivery and relationship management. Coordinate and schedule formal reviews for all contracts throughout the operational year, ensuring participation from all relevant representatives, including senior managers.
• Building on the relationship with each provider, support the implementation of effective and appropriate contract relationship for the monitoring of each contract

Essential:

• Experience in Operational Contract Management Support
• Demonstrated ability to manage supplier relationships, monitor performance, and support contract delivery—ideally with exposure to multi-supplier environments.
• Strong Stakeholder Engagement Skills
• Proven experience working with senior internal and external stakeholders (e.g., Senior Managers, Directors), with the ability to build trust and influence across departments.
• Understanding of Public Sector Procurement and Governance
• Familiarity with public sector rules, regulations, and procurement processes, including transitions between contracts and statements of work.
• Performance Monitoring and KPI Management
• Ability to track, document, and report on supplier KPIs and performance commitments, supporting accountability and continuous improvement.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DSIT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DSIT guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".