AMS PSR

On behalf of the MOD, we are looking for a Organisation Design Specialist - (Inside IR35) for a 3 - month contract working on a hybrid basis and with an expectation of between 2/3 days per week in the Abbey Wood North, Bristol office

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

To do this we have an annual budget of almost £40 billion and a workforce comprising 193,000 people, almost 59,000 of whom are civilians. We currently manage more than £11 billion of spend every year.

Our work really matters; we offer engaging roles which have a direct impact on the quality of services we provide. We employ people in many different roles and in many locations across the UK and abroad. We have jobs in policy, finance, HR, IS/IT, commercial and project management and all the types of jobs you would expect to find in a government department, or indeed in the private sector. We also employ doctors, dentists, teachers, police, fire service, quantity surveyors, and engineers to name a few. There are many opportunities to develop and progress both within MOD and across the wider Civil Service, whether you’re a permanent appointee or an interim. 

MOD has embarked on an ambitious journey to transform its Shared Services Operating Model as part of the Corporate Services Modernisation (CSM) Portfolio, a Pan-Defence portfolio which will reform how everyone in Defence does their day-to-day corporate activities, delivering the best user experience, better and faster data driven decision making and improved productivity, and efficiency from its shared services operations. The CSM portfolio is made up of multiple programmes including DefHRS, Journey 2Cloud and Shared Service Operating Model and ultimately aims at increasing the time and focus spent on front-line defence operations.

Corporate Services are critically important for the 250,000 people working across Defence to do their day-to-day jobs. For example, every time the department procures military equipment, personnel receive their monthly pay or request their vacation, they are using Corporate Services. As part of the wider government Shared Services Strategy, MOD has established the Corporate Services Modernisation (CSM) portfolio to drive Human Resources, Commercial and Finance policy, process, organisational, data and systems transformation. (More information on the Shared Services agenda can be found through this link: A Shared Services Strategy for Government - A Shared Services Strategy for Government - GOV.UK(www.gov.uk)).

Our ambition is to revolutionise MOD corporate services to:

Improve the user experience by simplifying our policies and processes, providing easier and better interfaces to systems and self-service and making services more responsive and providing easy access to help.

Deliver better data driven decision making by introducing and fully exploiting the latest Oracle Enterprise Performance Management (EPM), Enterprise Resource Planning (ERP) and Human Capital Management (HCM) technology; improving visibility, accuracy and accessibility of management information across defence; and, using integrated data analytics and Artificial Intelligence (AI) to inform decision making.

Improve Productivity and Efficiency by automating transactional processes; expanding and improving MOD’s shared service centre operations; and reducing MOD’s overall corporate services spend to maximise our reinvestment into the front-line.

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

Our Vision - To support UK defence customers with outstanding service every time.

Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements

The Role

Defence Business Services (DBS) has started to develop its Future Shared Services Operating Model (SSOM) to transform how it will look and operate in 2030 as Defence's Shared Service provider. This role offers an exciting and unique opportunity to support the organisational structure redesign exercise and implement a new structure which will align with CSM and Defence Reform, laying the foundations to create a high-performing growth culture and to achieve our transformation strategy, as articulated in our Corporate Plan

As a Organisation Design Specialist - (Inside IR35), your main responsibilities will be:

Organisation Design: The review, design and implementation of the organisational structure, culture, processes, and systems.   

Stakeholder Management: Holding and facilitating relationships with critical stakeholders, including Finance and HR Business Partners, Delivery Partners, and Trade Unions. 

Communication: Recognising the complexities, communicate the key messages in a simple, inclusive, and accessible way to stakeholders. Promoting honest discussions where there are differences of opinion, and recording feedback and mitigation actions required.

Trades Union Engagement: Responsible for Trades Union engagement, including formal consultation.

Skills Analysis and Decision Making:

• Job analysis and developing job descriptions and person specifications, carrying out a job evaluation of all positions and identifying improvements, whilst aligning to specified Functions/Professions
• Reviewing the skills and competencies of existing staff to match with the skills and competencies defined for each job in support of capability building, identifying and defining key skills and competencies required for each job as per the job description and person specification and maintaining the upskilling plan.
• Supporting the Delivery Partner with the production of a proposed organisation structure and upskilling plan.

Change Management: 

• Managing the change process from the current to new organisation and helping to communicate the change. This post is accountable for managing the risks associated with delivery and decision making at pace.
• Supporting the use of new technology and encouraging a culture of learning to adapt to new ways of working, to provide services which maximise the benefits of technology and automation. 
• Coaching leaders throughout the implementation and timely and efficient delivery of planned programme of change, through coaching style conversations and the provision of ad hoc advice.
• This is a fast-paced programme of work.  The incumbent will be required to be adapt to changing priorities in support of the wider SSOM team

Please Note:

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks.  Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

Essential:

• Organisation design experience
• Experience of restructuring
• Decision making experience
• Strong communication and influencing skills.
• Excellent interpersonal skills with the ability to work and communicate with a wide range of stakeholders across all levels of an organisation, in different contexts.
• Strong analytical and planning skills.
• Problem solving across organisational boundaries, using sound judgement and interpretive skills.
• Flexibility and able to work with agility and through uncertainty.

Desirable:

• Organisational analysis and design.
• Experience of managing change.
• HR experience

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant 

MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following “this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.