AMS PSR

On behalf of the MOD, we are looking for an Infrastructure Operations Engineer (Inside IR35) for a 10 month contract based in Bristol 3 days per week on site.

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

To do this we have an annual budget of almost £40 billion and a workforce comprising 193,000 people, almost 59,000 of whom are civilians. We currently manage more than £11 billion of spend every year.

Our work really matters; we offer engaging roles which have a direct impact on the quality of services we provide. We employ people in many different roles and in many locations across the UK and abroad. We have jobs in policy, finance, HR, IS/IT, commercial and project management and all the types of jobs you would expect to find in a government department, or indeed in the private sector. We also employ doctors, dentists, teachers, police, fire service, quantity surveyors, and engineers to name a few. There are many opportunities to develop and progress both within MOD and across the wider Civil Service, whether you’re a permanent appointee or an interim. 

DV/SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks.  Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. 

As an Infrastructure Operations Engineer, your main responsibilities will be:

• New applications and server services.
• Ensuring servers are fully patched/updated (hardware and software).
• Ensuring new services are added to the backup and restoration schedule/plans.
• Delivering services that are compliant with relevant regulations and legislation.
• Transition of new server services into Operations

Essential:

• New Server build, configure and deployment activities in a complex environment.
• Performing service desk support activity including desk side and remote workstation support to assist users.
• Troubleshooting end user IT issues to resolve incidents.
• Installing and upgrading software and performs regular maintenance on IT systems to keep It updated and working efficiently, following release management processes and patching.
• Monitoring activity on the diagnostic display screens and escalate issues.
• Actively resolving incidents or support desk items and close assigned tickets by following support standards and procedures, so that performance can be monitored and trends identified.
• Ensuring full adherence to escalation procedures in Incident, Problem & Change Management.
• Windows Server 2022/ Windows 10/ Office 2016/ Virtualisation (VMWare Horizon 
  and VCF migration)

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following “this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.