AMS PSR

On behalf of DWP, we are looking for a Technical Business Analyst for a 12 month (Inside IR35) hybrid contract based in Birmingham, Leeds or Newcastle up to 3 days per week.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

We require a technically focused Business Analyst working alongside engineering, architecture, DevOps and product teams to deliver shared capabilities and technical enablers that support many feature / product teams.

You will operate across different phases, facilitating technical design discussions, analysing complex business and technical processes, defining and validating requirements and user stories, also supporting discovery & Proofs of Concept/Capabilities.

You should have recent applied experience working directly with software development teams that evidence SFIA level 5.

Key responsibilities:

• Requirements, Analysis & Validation: Elicit stakeholder and user needs, analyse complex business/technical processes, map and validate requirements, and ensure solutions accurately reflect real user and stakeholder priorities.
• Technical BA Expertise: Strong technical background with the ability to assimilate technology concepts quickly, write detailed technical user stories, and support engineering focused requirements across digital, data, DevOps, security and platform domains.
• Facilitation & Collaboration: Lead technical discussions, work closely with engineering teams to ensure shared understanding, and build strong relationships with Product Managers, architects, QA, and wider technical stakeholders.
• Lean & Outcome Driven Delivery Support: Apply lean thinking to optimise value, scope requirements to definition of ready, provide ongoing clarification throughout development/testing, and manage constraints to unblock technical delivery.

Core technical skills, knowledge and experience:

• Facilitating technical discussions to ensure the right design solution
• Analysing complex business and technical processes considering any opportunities, benefits, and risks and apply lean thinking to optimise value
• Scoping, mapping, validating and detailing requirements and associated user stories that meet the definition of ready and provide ongoing clarification throughout development and testing
• Eliciting stakeholder/user needs and identifying constraints, ensuring these are managed to enable development
• Ensuring solution requirements are reflective of stakeholder/user needs
• Supporting high quality evaluations of ideas and proof of concept/capability activity, including ideation, discovery, scoping, success factors, risks, assumptions, proposals and value realisation plans with appropriate metrics
• Engaging a wide range of stakeholders, primarily Product Managers, DevOps, software engineering, data engineering/science, architecture and security, to establish requirements and priorities
• Assimilating technical/technology requirements quickly and challenging effectively while building and retaining strong working relationships in both one-to-one and group settings
• Working closely with technical team members to ensure shared understanding of requirements for implementation

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".