AMS PSR

On behalf of DWP, we are looking for a Digital Business Analyst for a 12 month contract (Inside IR35) based Hybrid in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

About the Role

DWP Digital is delivering major transformation across its services and is now looking for an experienced Digital Business Analyst to join the Transfer PIP Service Programme. This is a highly technical environment with multiple integrated systems, so you’ll play a key role in translating complex technical concepts into clear business requirements.

You’ll be working as part of the Transfer PIP Service Programme which involves multiple integrated services and technical components.

You’ll work within a multidisciplinary agile squad alongside developers, testers and technical SMEs. The role is ideal for someone who enjoys solving complex problems, working with data and system integrations and engaging with a wide range of stakeholders.

As a Digital Business Analyst your main responsibilities will be to:

• Work with technical and non‑technical stakeholders to understand user needs and business problems.
• Translate complex technical information into clear requirements, user stories and acceptance criteria.
• Support agile delivery across sprints including backlog refinement, story writing and UAT.
• Facilitate workshops, interviews and requirement‑gathering sessions.
• Document processes and identify opportunities for improvement across multiple systems.
• Act as the link between technical teams and operational teams ensuring a shared understanding of priorities.
• Contribute to business cases and supporting analysis for technical and non‑technical solutions.

Essential:

• Strong experience working in technical, system‑integrated environments.
• Ability to break down and explain complex or technical concepts to non‑technical stakeholders.
• Proven stakeholder management across technical, business and delivery teams.
• Hands‑on agile delivery experience including user stories, acceptance criteria and UAT.
• Confident working directly with developers, testers and architects.

Desirable:

• Experience using Jira and Confluence
• Previous experience in central government or health related services
• Background in large scale digital transformation or multi‑service programmes

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".