AMS PSR

On behalf of AWE, we are looking for a Principal Process and Performance Manager Outside IR35 for an 11 month contract based Hybrid working (2 days per week on site in Aldermaston and remaining WFH).

What if you could work on something that you can’t test… but cannot afford to fail? Something that could have spent years on a submarine, is launched into outer space (where the temperature is below -250c), comes hurtling through the atmosphere, being heated up and shaken and then must work? Some challenge. That’s exactly what the team of over 6,500 people at AWE do every day delivering important work, in support of the most important mission – keeping the nation safe.

AWE plays a crucial role in national nuclear security. Their role in nuclear deterrence and their specialist technical assistance to nuclear threat reduction is vital in the defence against the most serious threats faced by the UK. Working to support the defence of our country, AWE has a clear mission to keep everyone, the environment, their products and information, sites, and everything around them, safe and secure.

Role purpose:

AWE is looking for someone who’s a seasoned product owner or manager, ideally with experience in tech or SaaS, who can bridge the gap between contract lifecycle management and system configuration for your Jaggaer implementation. They should be able to design processes, create and manage content, and lead the team through the next phase of our transformation. Strong communication, leadership, and analytical skills are a must, and any experience with contract management systems or SaaS configuration would be a real bonus.

The main duties and responsibilities of the Principal Process and Performance Manager would be:

• Lead Product Ownership for CLM Systems
• Act as the product owner for the Jaggaer contract lifecycle management system, overseeing configuration, feature prioritization, and release planning to align with business needs.
• Design and Optimize S2C and CLM Processes
• Develop and refine Source-to-Contract (S2C) and Contract Lifecycle Management (CLM) processes using user-centered design principles and data-driven insights.
• Create and manage content strategies that support transformation initiatives, ensuring consistency across mediums and alignment with user needs and business goals.
• Conduct User Research and Translate Insights
• Lead user research and usability testing, translating findings into actionable digital and process requirements that improve system usability and performance.
• Collaborate with cross-functional teams and engage stakeholders at all levels to gather requirements, manage expectations, and ensure successful delivery of product features.
• Define key performance indicators (KPIs), track progress, and report outcomes to ensure transparency and continuous improvement in product and process performance.

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. 

Essential:

• Strong product management background required
• Strong leadership & interpersonal skills
• Excellent communication & presentation
• Analytical & problem-solving
• Excellent writing & editing
• Deep understanding of S2C and CLM processes
• Deep understanding of UX & user-centred design
• Able to conduct/analyse user research & usability tests
• Able to translate outcomes into detailed process & digital requirements
• Prioritisation & decision-making under pressure
• Strong experience as Product Owner, Product Manager, or similar in a product-driven environment (ideally tech, SaaS, or digital products
• Proven delivery of new products with a content focus in transformation programmes
• Experience creating content strategies
• Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas
• Experience working with cross-functional teams (People, Systems, Data, Change/Comms)
• Ability to prioritise features and manage product release
• Stakeholder engagement at all levels
• Experience in defining KPIs and reporting progress
• Ability to make tough prioritisation decisions and trade-offs

Desirable:

• Relevant professional memberships (e.g. CIPS, APM, PMI, BCS)
• Mentoring and developing teams
• Familiarity with content delivery across multiple mediums
• Knowledge management best practices
• Experience with contract lifecycle management systems
• Experience with digital workspaces (Kahootz)
• Experience configuring SaaS solutions
• Awareness of relevant commercial or procurement regulations (E.G. PA23 & NEC3/4)
• Experience with guided journeys and content delivery plans
• Familiarity with MS Office and video content delivery mediums
• Experience conducting content audits and maintaining style guides

Please be aware that this role can only be worked within the UK and not Overseas.

AWE’s ambition is to create workplaces that recognise and celebrate differences, encourage diverse contributions and where people feel able to be themselves at work. They strive to create a genuine culture of openness and inclusion and encourage diverse applicants.

Disability Confident 

As a member of the Disability Confident Scheme, AWE guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

AWE guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".