AMS PSR

On behalf of the Met Office, we are looking for a Application Operation Engineer (Inside IR35) for a 6 Month contract based Hybrid / in Exeter.

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. 

As an Applications Operations Engineer in the OPV Vortex Support Team, you will be part of the team supporting this new platform as it gets developed and increases in use. Specifically, this role will focus on configuring and managing the data products that need to be set up to ensure that Operational Meteorologists can use Vortex.

As a Application Operation Engineer, your main responsibilities will be:

• Configuring products on the Vortex platform
• Using languages such as Handlebars.js/Moustache.js (product template logic) and Typst (product output layouts)
• Supporting the onboarding journey of these products by collaborating with stakeholder including Product Managers and Service Delivery Managers
• Reconfiguring these products once they have been onboarded
• Working as part the team
• Manage Changes, Incidents and Problems using ServiceNow
• Being a member of a multi-disciplinary team as it matures to support the Vortex and its users
• Assisting with testing, verifying and providing feedback on system functionality provided by Vortex development teams when required.

Essential:

• Maintain secure configurations and accurate information.
• Manage service components to ensure they meet business needs and KPIs.
• Implement change requests and apply change control procedures under supervision.
• Understand process efficiency improvement techniques and common optimisation approaches.
• Support activities that improve development processes.
• Identify obvious process deficiencies.
• Identify and log incidents and gather required information and route incidents through the correct channels.
• Take ownership of issues until they are resolved, mitigated, or transferred to a new owner.
• Investigate problems affecting systems, processes, and services.
• Recognise whether problems are strategic, tactical, or operational.
• Contribute to implementing fixes and preventative measures.
• Support technical activities and carry out routine maintenance and administration tasks.

Desirable:

• Software development/programming experience is desirable, preferably using Typst, LaTeX, CSS, or a similar styling/markup language

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the Met Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".