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General information

Posting ID
PSR1JP00099914
Type of employment
Contract
Organisation
National Savings & Investments
Contract duration
6 months
Workplace Type
Hybrid

Description & Requirements

On behalf of NS&I (National Savings & Investments), we are looking for a Media Relations Manager (Inside IR35) for a 4-6 month contract based working on a hybrid basis and with an expectation of a 40% office attendance over a month in one of the following office sites: London, Glasgow, Durham, Lytham.

 

NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.

 

A small company with a big reach. We care for colleagues, respect one another, invest in our people and manage talent effectively.

 

This role is subject to Baseline Personnel Security Standard and financial credit checks.

 

As a Media Relations Manager, your main responsibilities will be: 

  • Lead public relations activity to promote and protect the organisation’s brand and retail savings products.
  • Develop and implement media relations campaigns aligned with organisational strategy and objectives.
  • Identify opportunities to secure positive media coverage for products and initiatives.
  • Manage communications around sensitive or contentious issues, including product or rate changes.
  • Develop and maintain strong relationships with key media contacts through a structured media engagement programme.
  • Work with the Head of Communications to manage proactive and reactive responses to crisis and issues affecting customers.
  • Draft media materials including press releases, statements and lines to take (LTT).
  • Liaise with internal teams and partner organisations to coordinate messaging during issues or announcements.
  • Act as an out-of-hours contact for press office enquiries when required.
  • Lead the management of customer complaints raised through media channels, working with customer relations teams to resolve issues.
  • Oversee digital communications delivery for corporate social media channels and the corporate website.
  • Champion evaluation and measurement of communications activity to inform future campaign planning.
  • Support budget oversight and manage external suppliers providing services such as media monitoring and evaluation.
  • Maintain effective working relationships with internal stakeholders, partner press offices and external organisations.

 

Essential Criteria:

  • Significant experience in media relations or communications, ideally within financial services or a regulated environment.
  • Experience working in an in-house communications team or communications consultancy.
  • Proven experience developing and delivering media relations campaigns, including research-led campaigns.
  • Experience managing crisis and issues communications.
  • Experience building relationships with journalists and key stakeholders.
  • Experience using social media in a professional communications environment.
  • Ability to quickly understand complex issues and respond appropriately with discretion and sensitivity.
  • Strong written and verbal communication skills.
  • Ability to translate complex technical, financial or business information into clear and compliant communications.
  • Confidence acting as a spokesperson across different media channels including television, radio and press.
  • Strong stakeholder engagement and relationship management skills.

 

Desirable Criteria:

  • Experience working within financial services or another regulated sector.
  • Experience working with government communications teams or public sector organisations.
  • Experience managing corporate digital channels, including social media and websites.
  • Experience managing communications budgets or overseeing external suppliers.
  • Familiarity with working alongside partner organisations and press offices.

 

Please be aware that this role can only be worked within the UK and not Overseas.

Disability confident 

As a member of the Disability Confident Scheme, NS&I guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

 

In applying for this role, you acknowledge the following “this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

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