AMS PSR

On behalf of DWP we are looking for a CAFM Change Manager for a 4 month (until 31/03/26) Inside IR35 contract. Hybrid working with 3 days per week in either Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool or Glasgow.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation
• Help people to plan and save for later life, while providing a safety net for those who need it now
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society
• Improve experience of our services while maximising value for money for the taxpayer.

In this role you will lead and deliver change management activities for the CAFM programme, with a strong emphasis on owning changes to the CAFM Critical Data Set (CCDS) and associated workflows. You will ensure successful adoption of new processes and systems, driving assurance and stakeholder engagement to enable a smooth transition to the future operating state.

As a CAFM Change Manager your main responsibilities will be to:

• Collaborate with Technical Owner (Transformation Lead) and own the change control process for CCDS updates, ensuring compliance with governance and quality standards.
• Monitor and report on change readiness and adoption metrics.
• Facilitate the Design and functional changes to maintain CAFM workflows.
• Act as a trusted advisor to business functional leads, securing commitment to change.
• Deliver coaching and guidance to stakeholders at all levels to build capability and confidence in new ways of working aligned to workflow processes.
• Ensure seamless integration of CCDS-driven workflows with existing systems and operational procedures.
• Communicate change clearly through tailored messaging and engagement plans.

Essential:

• Proven experience in change management within CAFM.
• An understanding of CCDS governance and workflow design.
• Experience in workflow optimisation and process mapping.
• Excellent stakeholder management and influencing skills.
• Familiarity with Jira or similar tools for change control.

Desirable:

• Public Sector experience.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".