AMS PSR

On behalf of FCDO, we are looking for a Digital Business Analyst (Inside IR35) for a 6 Month contract-based Hybrid/ in Milton Keynes.

SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty, and tackle global challenges with our international partners.

As a Digital Business Analyst your main responsibilities will be:

• Conduct stakeholder interviews, workshops, and observations to elicit and clarify requirements.
• Identify hidden needs and opportunities for improvement, ensuring scope is well-defined and controlled.
• Analyse and model current (“as-is”) and future (“to-be”) business processes, creating clear visual representations of workflows and data flows.
• Translate business needs into clear, concise, and testable user stories and acceptance criteria.
• Produce high-quality documentation including requirements, scope definitions, and process artefacts.
• Facilitate effective workshops, ensuring active engagement and alignment between business and technical stakeholders.
• Act as a bridge between business users, delivery teams, and technical specialists to ensure shared understanding and effective outcomes.
• Work collaboratively within Agile, Waterfall, and hybrid delivery frameworks, adapting methods as needed.
• Prioritise work effectively to deliver maximum business value under time and resource constraints.
• Support continuous improvement by identifying risks, issues, and opportunities for optimisation across cyber operations.

Essential:

• Proven experience in requirements elicitation using interviews, workshops, and observation techniques.
• Ability to write clear, testable user stories and acceptance criteria.
• Strong analytical and modelling skills, with experience in process mapping and data flow analysis.
• Excellent written and verbal communication skills, capable of bridging business and technical teams.
• Strong facilitation skills and the ability to build trusted relationships with stakeholders at all levels.
• Demonstrated experience working in Agile and Waterfall (or hybrid) environments.
• Proficient in Microsoft Teams and Planner for collaboration and task management.
• Highly organised, outcome-focused, and able to deliver value under constraints.

Desirable:

• Experience working within cyber security, IT operations, or digital transformation programmes.
• Familiarity with business analysis tools such as Visio, Miro, or Lucidchart.
• Knowledge of industry standards and best practice frameworks (e.g., IIBA, BABOK).
• Experience supporting discovery and process improvement within government or regulated environments.
• Understanding of MVP (Minimum Viable Product) and iterative delivery approaches.
• Experience applying digital understanding to identify and implement process improvements.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, FCDO guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant / Commitment

FCDO guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".