AMS PSR

On behalf of Network Rail, we are looking for a Commercial Account Manager – (INSIDE IR35) for a 6 - month contract working on a hybrid basis and with an expectation of 3 days per week in the London office.

Network Rail is at the heart of revitalising Britain’s railway. From Crossrail – Europe’s largest civil engineering project – to investment in world-class stations and major programmes of electrification, we are involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

Job Purpose:

Direct the Network Rail High Speed (NRHS) Business team as a viable business, developing productive client relationships, sales opportunities, and revenue. Lead the continuing growth of this area so that profits are maximised and risk to core business are minimised.

As a Commercial Account Manager – (INSIDE IR35), your main responsibilities will be:

•    Direct the NRHS Business team as a viable independent business within the constraints of applicable legislation. 

•    Lead and champion the requirements & contractual rights of the client within the NRHS Strategic Business Plan and operational activities to support the HS1 Ltd periodic review process. 

•    Lead the development of the commercial processes of the NRHS Business team, developing relationships with external clients to maximise revenue for current and future business opportunities.

•    Build and develop working relationships with key internal and external stakeholders to provide excellence in customer service including establishing and maintaining relationships, setting appropriate policies/standards and reporting regimes, and developing customer service initiatives. 

•    Lead the proactive management of the delivery of client’s requirements including the production and of a robust audit and compliance process for the Operator Agreement and Station Concession Agreements and any associated contracts and/or Delegated Agreements. 

•    Lead and direct the development of communications and engagement strategies to promote the NRHS business through effective relationships with internal and external stakeholders.

•    Represent the NRHS Business team at a senior level across the industry, including customers, infrastructure managers, TOCS, and stakeholders such as DfT and ORR. 

•    Lead the collation, analysis and interpretation of all relevant market intelligence so that appropriate decisions may be reached and stakeholders informed. 

•    Lead the monitoring, measurement of compliance and adherence to regulatory and legal requirements

Essential

•    Commercial background and experience

•    Stakeholder engagement experience both internal and external

•    Account management background and experience

•    Leadership and Management experience

•    Contract management experience

Desirable

•    Public Sector Experience

Please be aware that this role can only be worked within the UK and not Overseas.

Network Rail is an equal opportunity employer and values diversity. They welcome applications from everyone.

Disability Confident

As a member of the Disability Confident Scheme, Network Rail guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

Network Rail guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".