AMS PSR

On behalf of DWP, we are looking for a Reporting Analyst for a 12 Months (Inside IR35) contract-based Hybrid/ in Leeds/Newcastle/Blackpool/Sheffield/Glasgow.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation.
• Help people to plan and save for later life, while providing a safety net for those who need it now.
• Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society.
• Improve experience of our services while maximising value for money for the taxpayer.

As a Reporting Analyst, your main responsibilities will be:

• Support the day-to-day running of the Systems & Data team by ensuring the effective delivery of BAU reporting and data functions, coordinating with internal and external stakeholders to align with DWPE’s data strategy.
• Gather and document business requirements from various departments, ensuring that report design and implementation meet the needs of the DWP Estates business.
• Engage with stakeholders to understand their reporting needs and translate these into actionable data requirements, ensuring that all reporting outputs are accurate and timely.
• Develop and maintain comprehensive reporting frameworks that support BAU processes, including the creation of dashboards and regular performance reports to monitor key metrics.
• Collaborate with IT and data engineering teams to ensure that data systems are designed and implemented to support business requirements, including data integration and workflow automation.
• Provide training and support to end-users on the use of reporting tools and systems, ensuring that they can effectively utilize the data to make informed business decisions.
• Monitor and evaluate the effectiveness of reporting processes, identifying areas for improvement and implementing changes to enhance data accuracy and reporting efficiency.
• Support in the development of new reporting initiatives that support strategic business objectives, working closely with senior management to ensure alignment with overall business goals.
• Building effective relationships with a diverse range of internal and external stakeholders.

Essential:

• Extensive experience in supporting BAU business processes through effective reporting, requirements gathering, and stakeholder engagement.
• Knowledge of estates, facilities management, and associated services is a significant advantage, as it will enable you to understand and address the specific needs and challenges related to asset maintenance and operational efficiencies.
• Proficiency in PowerBI (or other data visualisation tools) along with previous experience of data platforms is highly desirable.
• Relevant and strong data-related experience, including data analysis & data integration.
• Proven track record of engaging with stakeholders to gather and document business requirement.
• Experience in providing training and support to end-users on reporting tools and systems, enabling them to effectively utilize data for informed business decision.
• Strong stakeholder management skills.
• Familiarity with the suite of MS Office products, including the use of Word, Excel, PowerPoint and Teams.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".