AMS PSR

On behalf of Network Rail, we are looking for a Credit Controller for a 6 month contract based In Manchester with a requirement to be in the office 2-3 days per week.

Network Rail is at the heart of revitalising Britain’s railway. From Crossrail – Europe’s largest civil engineering project – to investment in world-class stations and major programmes of electrification, we are involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

As a Credit Controller, your main responsibilities will be:

• Implement and manage collections processes relating to Network Rail Infrastructure, including Property portfolios.
• Deliver compliance to the collections internal processes, contractual terms, and service level agreements.
• Develop and track collections key performance indicator metrics on a periodic basis in order to identify performance issues and drive out process defects while reducing existing debt levels including the production of meaningful commentary for review with senior management.
• Assist in the identification, design, development, and implementation of process business change improvements that deliver effective debt management.
• Adopt credit control procedures appropriate to portfolio(s), including the production and validation of customer statements and dunning letters.
• Support preparation of the necessary evidence and documentation for the resolution or negotiation of large /complex customer accounts that are in dispute or require legal recourse.
• Deliver the unidentified / non remittance receipting and cash allocation process for all customer payments including third party managing agents’ income. Provide cash flow forecasts.

Essential: 

• Experience of working in customer focused environment.
• Proven Experience of credit control
• Positive
• Inquisitive and not frightened to ask questions
• Resilient

Desirable:

• Relevant experience within finance functions of NR and/or external organisations.
• Experienced in use of Oracle & Property Management System
• Knowledge of Landlord and Tenant law

Please be aware that this role can only be worked within the UK and not Overseas.

Network Rail is an equal opportunity employer and values diversity. They welcome applications from everyone.

Disability Confident

As a member of the Disability Confident Scheme, Network Rail guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant

Network Rail guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

"In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".