AMS PSR

On behalf of the MOD, we are looking for a HR Caseworker (Inside IR35) for a 6 month contract based in Portsmouth with office attendance when required.

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

To do this we have an annual budget of almost £40 billion and a workforce comprising 193,000 people, almost 59,000 of whom are civilians. We currently manage more than £11 billion of spend every year.

Our work really matters; we offer engaging roles which have a direct impact on the quality of services we provide. We employ people in many different roles and in many locations across the UK and abroad. We have jobs in policy, finance, HR, IS/IT, commercial and project management and all the types of jobs you would expect to find in a government department, or indeed in the private sector. We also employ doctors, dentists, teachers, police, fire service, quantity surveyors, and engineers to name a few. There are many opportunities to develop and progress both within MOD and across the wider Civil Service, whether you’re a permanent appointee or an interim.

The Service Complaint (SC) system

is an employment-based dispute resolution procedure for members of the Armed

Forces. Unlike other workplace dispute resolution procedures however, the SC

System is governed by Statute and is subject to external scrutiny by the

Service Complaints Ombudsman for the Armed Forces (SCOAF) - an Independent,

Crown Appointed, Body - and by Parliament. 

Caseworkers are responsible for investigating, compiling, and presenting all SC cases which are to be decided upon within Navy Command Headquarters at Decision Body (DB) or Appeal Body (AB) level.

As a HR Caseworker your main responsibilities will be:

• To prepare and submit full and accurate SC investigations and other personnel casework files to the Deciding Authority in accordance with JSP 831, JSP 763 and BR3 and ensure that the appropriate authorities act on their directions and recommendations.
• To provide secretariat and administrative support to SC Deciding Authorities, including the preparation of draft decision sheets and drafting the record of decision within 5 working days;
• To assist in identifying and resolving SCs through the ‘quick win’ process where appropriate;
• To contribute to SC policy and procedural development; and
• To provide accurate draft responses to Freedom Of Information requests and Parliamentary Business within the stipulated timescales.
• To provide support to the wider NSCOT and CAT Teams where requested.

Essential:

• Active SC clearance
• Excellent information Gathering skills
• Ability to identify key information from policy documents
• Experience in Using Microsoft office 365 applications
• Strong Verbal and written communication skills
• Resilient when dealing with complaints and Grievances

Desirable:

• HR experience

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant 

MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following “this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.